On 20 March I was at the seminar "Management of Collaborative Portals" organized Avante in their installations of the Cartuja Technological Park 93. Emergy Ignacio Garcia Montoya, made a very interesting paper on the technology related to job sharing Online.
In this post, I'll talk about it, and will bring my particular view on the subject. According
thematic and / or objectives, we make the following division:
- Portales horizontal (general): Facebook, Tuenti, Second Life, ...
- Portales vertical (thematic):
- Professional Networks: Xing, Neuron, LinkedIn
- Network Blogs: Blogger, MySpace, Weblogs, theorizes
- Networks Business: Ciao!, Ebay
- Networks Image: Flickr, Picasa , Natuba
- Networks for Citizen Participation: Participate in Andalusia
- ...
the study conducted by The Cocktail Analysis in 2008, is drawn that social networks are in full swing, and are widely exploited by the Internet, but what happens to the collaborative portal for corporate environments?
There are several studies that show how beneficial it is for the enterprise portals such (cost reduction, increased productivity, improved security ,...). Too tedious to do the post, will not go into numbers, but I want to comment that the world's largest companies (Google, Sun, Nike, IBM, Cisco), have successfully implemented this type of software.
There are several products for each function or objective to be filled, then where do start?
Step 0 - Defining users:
- If users are members of the company: we will want to get Communication, Cooperation, Community (which are the three "c" of social networks).
- If users are technology partners or external agents, we will want to get Community, Loyalty, Links.
- customers, potential employees, potential partners, we will want to get visibility, Advertising, Branding.
Step 1 - Defining features:
- Blogs / Microblogging
- Virtual Room Conference Calls
- RSS Syndication
- Calendars
- Manage tasks and time
-
Content Management - E-Learning Platform
- Links / Shares
- Board News / Announcements
-
's Directory - Forums
- ...
Step 2 - The project:
- There is no all-encompassing platform.
- Use existing products and make integration work for not reinventing the wheel.
- modularity, we can provide future scalability.
- Interoperability and use of open formats.
- Supporting community development and support.
- Best if with Free Software.
As development, it could start from scratch, as they did in Digg, or Facebook, but it is advisable to rely on a development framework: Django (Python), JSF (Java), Zend (PHP), OpenSocial (Google's web framework social).
If we rely on software that is already developed, we can use based on a Content Management System (CMS).
What to choose?
reaching this decision must be answered the following questions: What
dominate my technicians? What is
which gives me more functionality using standard modules?
What is a deployment less expensive?
What is less costly maintenance?
Which provides better interoperability with third parties?
Which has a higher learning curve?
What technology can be strategic for the company?
In terms of technical features, we can support the comparator CMS Matrix
There are 1040 entries CMSs for comparison.
What would I use for a collaborative portal? Within
team may raise doubts concerning:
- The holiday of a member, on he will be out of the office, or meetings. You must have shared agendas. A good option would be to use Google Calendar .
- The modules have a project, tasks to be performed by each member, or if there are errors to be resolved. Ie you need a tool to manage the project. We currently use Trac, but I want to evaluate Redmine .
- Where to find information. We use a wiki (Soltelpedia) and a mailing list, but in our collaborative portal should include a link manager as Delicious.
- Virtual Meetings. Soltel Webex is a partner of , which is a fantastic tool for video conferencing, desktop sharing ...
- Document management, for which Alfresco is a good solution.
- central program to integrate with other tools. This is the portal itself, and taking into account the characteristics and demands of a Collaborative Portal (modularity, scalability ,...), Liferay is the best benefits to provide, and also meets the needs of our CMS. I spoke a few weeks ago on this .
I think if our project, takes into account all these factors, will be successful. The modern company claims this tool type, according to the times. Communication, collaboration, centralization, personalization are key to improving efficiency at individual and collective.
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