Monday, March 30, 2009

Irritated Hair Follicle

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conventional portal concept is a platform which offers content, functionality (search, advertising ,...), entries ...

A Collaborative Portal is influenced by the Web 2.0 philosophy:
- Users know where to find information (centralized). Depending on the profile information will be shown or another.
- brings together the business processes of organizations.
- job sharing is encouraged Online.
- In Ultimately, the users are the most important.

Soltel walk in engaged in the design and development of a Collaborative Portal, allowing us to accelerate certain processes and of course, we are working to "not stay" in the company. To do this, we emphasize the abstraction, modularization and general services should have to convert it into a product.


What should be a collaborative portal?

- A centralized repository for all kinds of documents. Single point of access to information.
- Agendas shared.
- Incident Management System.
- Tools communication.
- ...


Keys to Success

- Custom (user can see, for example, holidays that are left).
- communication (instant messaging, video ,...).
- Transactions (tasks, access to services).
- Integration with internal applications (ERPs, CRMs ,...). Advantages




- Optimize resources.
- Reduces redundant tasks.
- Improves communication integrated approach and monitoring tasks.
- Reduce IT costs.
- Improved security.
- connectivity information.



Difficulties


- It represents a paradigm shift in the way of working and thinking of the employee.
- You have to restructure the information systems of the company.


Value Generation

The main value is the user. There is no point having the best technological infrastructure and more innovative, if not used heavily by users.
Metcalfe's Law: the value of a communications network increases proportionally to the square of the number of users of the system (n ²).



Factors to consider

- The installation must simple.
- The system should be modular to facilitate scalability.
- Easy to use.
- Use of open standards.
- Service-oriented architecture (SOA), which promote interoperability among different technologies coexisting in the company.
- Security. This is a critical system in the company, so it should be safe.
- should offer a multitude of collaborative services, without reinventing the wheel. There are many who are already implemented in Free Software.
- Ability to adapt to the business.
- Must have good support and communities that support it.


The following article on Collaborative Portals, talk about real solutions and applications that may be interesting in setting up a Collaborative Portal "Integral." Metrics

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